Frequently Asked Questions

Have you ever wondered?

Q: How do I contact the mayor and city council members?

A:    You may either call, write, or send email messages to the Mayor and Council Members, see the City Council page for address, phone and email addresses for mayor and council members.

 

Q: What are City Hall’s hours?

A: Regular business hours are 8:00 am to 4:30 pm, Monday through Friday.  City offices are closed in observance of these holidays:

· New Years Day

· Martin Luther King, Jr. Day

· Presidents’ Day

· Memorial Day

· Independence Day

· Labor Day

· Veterans’ Day

· Thanksgiving Day

· Day after Thanksgiving

· Christmas Eve Day

· Christmas Day


Q: How do I find out about Park and Recreation programs?

A: The most recent Park and Recreation program guide is posted on the City’s website: www.cityvadnaisheights.com under Recreation.  You may also obtain information by calling city hall.

 

Q: Who provides police protection?

A: The Ramsey County Sheriff’s Department provides law enforcement services to our community.  Vadnais Heights contract for this service along with Arden Hills, Shoreview, Little Canada, White Bear Township, North Oaks and Gem Lake.

 The “contract communities” are assigned up to 53 deputies and other sheriff personnel.  In addition to patrolling, services include investigation, traffic, records, DARE, crime prevention, and supervision.  The City is also served by the Sheriff’s communications center, the Water Patrol, and the SWAT team.

Q: When do I put out my recycling?

A: Recycling is picked up every other Wednesday, except for holidays.  See the Utility/Recycling page of the website for more information.

 

Q: How is it determined which streets get repaired each year?

A: The goal of street maintenance is to keep City streets in good condition to avoid costly repairs and reconstruction.  Accordingly, the City Council about 10 years ago adopted the City’s Pavement Management Policy to direct the maintenance of the City’s roads. 

The plan provides that each City street be seal coated and have cracks sealed at least once every five years.  Property taxes pay for this work.  For more information about this process, you may contact the City Engineer at 651-204-6050.

Q: When is the City’s tax levy determined?

A: The City begins planning its budget in March for the following fiscal year.  The City’s fiscal year runs from January 1 to December 31.  The budget is based upon strategic planning in which the City Council and others are involved.

By Minnesota law, the City Council must adopt the preliminary tax levy at is first meeting in September of each year.  The City’s final levy is adopted in December.  Further questions should be directed to the City’s Finance Director at 651.204.6020.

Ramsey County bills and collects all property taxes.  Payment by check should be mailed to:  Ramsey County 50 West Kellogg Blvd. West, Suite 820, St. Paul, MN 55102.  The County also accepts electronic payments.

Q: What is the clean-up day?

A: Clean out garages, basements, and yards as part of the community clean-up day.  Clean-up day is the fourth Saturday in April each year at Community Park on County Road F from the hours of 8:00 am to 12:00 noon.  (In 2011 Clean Up Day will be held at Kohler Meadows Park.)

The clean-up day service is available to residents.  Please be prepared to show proof of residency and to help unload your vehicle.  Items should be separated before arriving at the collection site.  For accepted items see the City's recycling page on the website.  Brush and compost materials are not accepted as part of the clean-up day.  Hazardous materials are accepted, see the City's recycling page on the website for more information.

Q: Did you know as of January 1, 2007 there is a new carbon monoxide alarm law?

A: The 2006 legislative session passed a new carbon monoxide (CO) law (Minn. Stat. §299F.50) requiring CO alarms in all single-family homes and multifamily apartment units.  Every single-family dwelling and every multifamily dwelling unit shall be provided with an approved and fully operational carbon monoxide alarm.

Effective dates are January 1, 2007, all newly constructed single family homes and multifamily dwelling units for which building permits were issued on or after January 1, 2007, shall be provided with an approved c carbon monoxide alarm.

Effective August 1, 2008, all existing single-family homes shall be quipped with an approved carbon monoxide alarm meeting U/L specifications.

Effective August 1, 2009, all other multifamily or apartment-dwelling units shall be provided with approved CO alarm.

General location requirements are within ten (10) feet of each room lawfully used for sleeping purposes.